SENIOR BUSINESS PROCESS ANALYST
Company: Highmark Health
Location: Baton Rouge
Posted on: October 9, 2024
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Job Description:
Company :Highmark Inc.Job Description :JOB SUMMARYThis job
requires moderate to complex problem-solving abilities and complete
understanding of system functionality. The incumbent reviews
significant amounts of information and analyzes processes to
support business unit needs.ESSENTIAL RESPONSIBILITIESUnderstand
operational objectives and gather information to support those
objectives in support of web-based application. Perform moderate to
complex research to uncover in-depth requirements. May translate
more complex business initiatives to less experienced employees.
Present project deliverables to appropriate audiences. Communicate
business operational requirements to internal groups responsible
for developing/testing business requirements in various
applications.Communicate effectively with customers and colleagues.
Successfully articulate issues, problems, and solutions.
Successfully plan, design, and conduct functional
walk-throughs.Manage and advise on intermediate to large
cross-functional projects and change initiatives involved in the
design and delivery of business process solutions, implementation
strategies, and control measures, including scoping, leading, and
influencing organizational change related to business processes and
models.Facilitate process improvement meetings and/or
discussions.Analyze the functions and operations of a business
area/function and identify problem areas. Create process mappings
and document current and future state business processes.Create
moderate to complex test plans and execute them.Act as subject
matter expert/technical liaison. Recommend process efficiencies,
strategies for improvement, and/or solutions to align technology
with business strategies.Develop desktop procedures and training
materials. May train employees on new processes.May perform special
projects upon request and oversee the work of less experienced
employees.Other duties as assigned.Preferred3 - 5 years in the
Health Insurance IndustryAgile methodology / exposure and knowledge
of DevOpsPrevious experience with Azure DevOpsEDUCATIONRequiredHigh
School Diploma/GEDSubstitutionsNonePreferredBachelor's
DegreeEXPERIENCERequired5 - 7 years of experience in a Business
Analyst or Business Process Analyst role or experience in a related
operational area (e.g. claims, billing, customer service,
etc.)Preferred3 - 5 years in the Health Insurance IndustryLICENSES
AND CERTIFICATIONSRequiredNonePreferredNoneSKILLSAnalysis of
business problems/needsWritten & Oral Presentation SkillsBusiness
AnalysisBusiness Process DesignBusiness Process ImprovementBusiness
Process MappingBusiness RequirementsCollaborative Problem
SolvingProject ManagementLanguage (Other than English)NoneTravel
Required0% - 25%PHYSICAL, MENTAL DEMANDS and WORKING
CONDITIONSPosition TypeOffice-BasedTeaches / trains others
regularlyFrequentlyTravel regularly from the office to various work
sites or from site-to-siteRarelyWorks primarily out-of-the office
selling products/services (sales employees)NeverPhysical work site
requiredYesLifting: up to 10 poundsConstantlyLifting: 10 to 25
poundsNeverLifting: 25 to 50 poundsNeverDisclaimer: The job
description has been designed to indicate the general nature and
essential duties and responsibilities of work performed by
employees within this job title. It may not contain a comprehensive
inventory of all duties, responsibilities, and qualifications
required of employees to do this job.Compliance Requirement: This
job adheres to the ethical and legal standards and behavioral
expectations as set forth in the code of business conduct and
company policies.As a component of job responsibilities, employees
may have access to covered information, cardholder data, or other
confidential customer information that must be protected at all
times. In connection with this, all employees must comply with both
the Health Insurance Portability Accountability Act of 1996 (HIPAA)
as described in the Notice of Privacy Practices and Privacy
Policies and Procedures as well as all data security guidelines
established within the Company's Handbook of Privacy Policies and
Practices and Information Security Policy.Furthermore, it is every
employee's responsibility to comply with the company's Code of
Business Conduct. This includes but is not limited to adherence to
applicable federal and state laws, rules, and regulations as well
as company policies and training requirements.Pay Range
Minimum:$57,700.00Pay Range Maximum:$106,700.00Base pay is
determined by a variety of factors including a candidate's
qualifications, experience, and expected contributions, as well as
internal peer equity, market, and business considerations. The
displayed salary range does not reflect any geographic differential
Highmark may apply for certain locations based upon comparative
markets.Highmark Health and its affiliates prohibit discrimination
against qualified individuals based on their status as protected
veterans or individuals with disabilities, and prohibit
discrimination against all individuals based on their race, color,
age, religion, sex, national origin, sexual orientation/gender
identity or any other category protected by applicable federal,
state or local law. Highmark Health and its affiliates take
affirmative action to employ and advance in employment individuals
without regard to race, color, age, religion, sex, national origin,
sexual orientation/gender identity, protected veteran status or
disability.EEO is The LawEqual Opportunity Employer
Minorities/Women/Protected Veterans/Disabled/Sexual
Orientation/Gender Identity (
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf)We
endeavor to make this site accessible to any and all users. If you
would like to contact us regarding the accessibility of our website
or need assistance completing the application process, please
contact number below.For accommodation requests, please contact HR
Services Online at HRServices@highmarkhealth.orgCalifornia Consumer
Privacy Act Employees, Contractors, and Applicants NoticeReq ID:
J249412
Keywords: Highmark Health, Baton Rouge , SENIOR BUSINESS PROCESS ANALYST, Professions , Baton Rouge, Louisiana
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